Legal · Effective February 2026
Privacy Policy
1. Who we are
WE ARE MORTALS ("we", "us", "our") is a streetwear label that operates this website and processes orders placed through it. Questions about this policy can be sent to clan@wearemortals.shop.
2. Information we collect
- Order data: name, email, shipping address, billing address, items purchased.
- Payment data: handled and stored exclusively by Stripe — we never see or store your card number.
- Contact form: messages you send via our contact form, including your name and email.
- Usage data: anonymous analytics about how you use the site (pages visited, device type).
3. How we use your data
We use your data to fulfill orders, ship products, send order confirmations, respond to support requests, prevent fraud, and meet our legal obligations. We do not sell your personal data to third parties — ever.
4. Who we share data with
- Stripe — payment processing.
- Shipping carriers — to deliver your order.
- Email provider — to send order updates.
- Authorities — only if legally required.
5. Your rights
You can request access, correction, or deletion of your personal data at any time by emailing us. EU/UK residents have additional rights under GDPR; California residents have additional rights under CCPA. We will respond within 30 days.
6. Cookies
We use essential cookies to keep your session active and analytics cookies to understand traffic. You can disable non-essential cookies via your browser settings.
7. Data retention
Order records are kept for 7 years for tax/accounting reasons. Contact-form submissions are kept for 12 months unless deletion is requested earlier.
8. Updates to this policy
We may update this policy. The latest version will always be posted on this page with an updated effective date.
This is a template policy provided as a starting point. Before accepting live payments, replace placeholder details and have it reviewed by a qualified legal professional in your jurisdiction.